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How 393bet Handles Your Personal Information

Your account data — from login details to payment records tied to JazzCash, Easypaisa, and Raast — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

JazzCash & Easypaisa payment data coveredRaast transfer records includedAccount security and data retention explainedYour access and deletion rights detailed
393bet How 393bet Handles Your Personal Information
DATA SECURITY STANDARDS

How We Protect and Manage Your Account Data

Account Access Security

Login sessions are protected by OTP verification sent to your registered mobile number. If we detect a new device or unfamiliar IP, an additional check is triggered before access is granted.

Cookie Controls

You can adjust cookie preferences through the settings panel on the site. Functional cookies that keep your session active cannot be switched off, but analytics cookies are optional.

Data Retention Rules

Account data is kept while your account remains open. Once you request closure, we retain only what applicable law in your jurisdiction requires and delete the rest on a rolling schedule.

Payment Record Handling

Raast, Easypaisa and JazzCash transaction references are stored in encrypted form. Staff can see transaction status for support purposes but cannot view your full wallet credentials.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Privacy Request Send data access, correction or deletion requests to our dedicated privacy email. We acknowledge receipt and aim to respond within the period required by applicable law.
Account Help Chat Reach the support team through the live chat link inside your account dashboard. Raise a privacy concern and we will route it to the right team without delay.
Wallet Verification Queries If a JazzCash, Easypaisa or Raast payment record appears incorrect on your account, flag it through the wallet section of your account settings for a direct review.

Common Questions About This Privacy Policy

These are the questions we hear most often from account holders in Pakistan about how their data is handled, what rights they have, and how to act on those rights. Availability of specific legal remedies depends on local law and eligible regions.

We collect your name, contact number, date of birth, and the payment identifiers linked to your wallet — JazzCash, Easypaisa, or Raast — plus device and session data generated when you log in.

Yes. Send a data access request to our privacy email or raise it through live chat in your account dashboard. We will confirm receipt and respond within the timeframe required by law.

Contact us via the privacy email or through your account support chat. State clearly what you want corrected or removed. We will act within applicable legal deadlines and confirm when the change is done.

We share data only with payment processors and fraud-prevention partners who need it to operate your account. All such partners are bound by data-handling terms aligned with our own standards.

We retain only what applicable law in your jurisdiction requires after account closure. Everything beyond that legal minimum is deleted on a scheduled basis once your account is confirmed closed.

Yes. Payment references for all three methods are stored in encrypted form. Support staff can see transaction status to resolve queries but cannot access your full wallet credentials or PIN.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.